Payments & Safety

  • All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
  • We accept online payments.
  • All payment processing and vital customer information is quick, easy, and secure.
  • You can learn more about our store's safe checkout experience (powered by Shopify) here.
  • For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
  • We accept payments from major credit card companies like Visa, Mastercard, and American Express.
  • These Terms of Service and any separate agreements whereby we provide you, shall be governed by and construed in accordance with the laws of India.

Shipping & Delivery

  • We do not ship internationally.
  • Domestic shipping can take up to 5 business days.
  • Shipping rates can vary depending on your region and are calculated at checkout.
  • Standard delivery charges of 100 INR is applicable on all orders.
  • We offer free shipping for large domestic orders above 8000 INR.

Warranty & Repair

  • All our products are subject to quality control.
  • Our warranty provides a guarantee against manufacturer defects.
  • The guarantee covers any manufacturing, design, or material defect.
  • Please notify us within 2 months of noticing any defects.
  • It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
  • An extended warranty can be added to your products for an additional cost.
  • The extended warranty could come at a different cost depending on the type of product and extended period.
  • Please get in touch for more information about extended warranties.

Returns & Refunds

  • We offer returns within 7 days of receiving your order. A return request can be submitted within 7 days after the purchase is made.
  • We don’t provide refunds.
  • A credit note will be offered in case of a refund request that will be equivalent to the purchase amount of the articles and valid for 6 months.
  • An order can be returned only one time.
  • We highly encourage our customers to go through the size chart while choosing the size for the garment or reach out to us.
  • For any exchanges, delivery charges will be covered by the customer.
  • Discounted items are not eligible for return/exchange/refund.
  • Products purchased during promotional offers are not eligible for return, exchange, or refund.
  • In case of a damaged or wrong order, the brand pays for the shipping cost of the return.

One time returns

Returns within 7 days

Promotional discounts

Discounted items are not eligible for return

24/7 support

Mail us anytime at suggaofficial@gmail.com